Q&A
email templates - how customizable are they?
Oct 21156
were moving our transactional emails in-house (order confirmations, shipping updates, etc). couple questions:
- can we use our own branding (colors, logo, fonts)?
- are there dynamic fields like customer_name, order_number etc?
- can we preview how it looks on mobile vs desktop?
- is there a way to test deliverability before sending to real customers?
we were using sendgrid dynamic templates before but the editing experience was painful. literally editing json to change a heading